email issues hotmail > our domain.

[gaz350]

While enjoying my lunch break today i got asked to go to SLT. no problems as it was the room next door.

 

anyway they all start talking about why is there a problem with emails to our new domain name (had it since mid 2009) they had recieved a number of emails(from our website contact us form) and telephone calls saying emails had been bouncing.

 

Ofcourse this was the 1st I had heard. (and obviously in my head i was saying ffs if you knew about it why not pass on the reports to me, you know the person who could fix the problem.) anyway i said i would look into the issue.

 

most sensible place to start seemed to be hotmail as i had a personal account.

 

sent myself an email to my college domain name, and success....

sent the college manager and email to her college email........ success

sent her another email.... FAILED!

sent another email..... FAILED!

sent her another email.... Success!!!!!!

 

delivery report was as follows:

Reporting-MTA: dns;blu0-omc3-s36.blu0.hotmail.com
Received-From-MTA: dns;BLU140-W7
Arrival-Date: Thu, 25 Feb 2010 06:23:58 -0800

Final-Recipient: rfc822;[email protected]
Action: failed
Status: 5.5.0
Diagnostic-Code: smtp;553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1)

 

so wtf is this all about? any ideas would be grealy appreciated. i really dont understand why 50% of the emails have been sending.......

 

dont know if this is a wider problem or just a hotmail issue.

[waldronm2000]

Not sure, but might be worth checking the MX records for your domain in DNS, just to make sure that if there are multiple entries they all point to valid mail servers for your domain. Multiple records with one correct, one incorrect, would potentially lead to 50% success in delivery.

[Padido]

Hi.

I have exactly the same problem : emails sent from Hotmail to my domain name fail about 50% of time, with the same error (mtp;553 sorry, that domain isn't in my list of allowed rcpthosts).

Did you find the reason and did you manage to solve the issue?

Best regards.

 

 

While enjoying my lunch break today i got asked to go to SLT. no problems as it was the room next door.

 

anyway they all start talking about why is there a problem with emails to our new domain name (had it since mid 2009) they had recieved a number of emails(from our website contact us form) and telephone calls saying emails had been bouncing.

 

Ofcourse this was the 1st I had heard. (and obviously in my head i was saying ffs if you knew about it why not pass on the reports to me, you know the person who could fix the problem.) anyway i said i would look into the issue.

 

most sensible place to start seemed to be hotmail as i had a personal account.

 

sent myself an email to my college domain name, and success....

sent the college manager and email to her college email........ success

sent her another email.... FAILED!

sent another email..... FAILED!

sent her another email.... Success!!!!!!

 

delivery report was as follows:

Reporting-MTA: dns;blu0-omc3-s36.blu0.hotmail.com
Received-From-MTA: dns;BLU140-W7
Arrival-Date: Thu, 25 Feb 2010 06:23:58 -0800

Final-Recipient: rfc822;[email protected]
Action: failed
Status: 5.5.0
Diagnostic-Code: smtp;553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1)

 

so wtf is this all about? any ideas would be grealy appreciated. i really dont understand why 50% of the emails have been sending.......

 

dont know if this is a wider problem or just a hotmail issue.