RabbieBurns Posted January 10, 2010 Posted January 10, 2010 How do I set up exchange on my phone. Ive entered what I think are all the right bits of information but it says system error. my OWA is https://mail.mydomain.com/owa the internal domain is blah.co.uk What am i missing ?
linkazoid Posted January 10, 2010 Posted January 10, 2010 Have you installed mail for exchange (MfE)? Michael
RabbieBurns Posted January 10, 2010 Author Posted January 10, 2010 aye got mfe etc installed and set up with what I think is the right info, but it doesnt seem to be working what do i put for the domian part? is it the internal domain or the web domain of the outlook web app?
linkazoid Posted January 10, 2010 Posted January 10, 2010 External full owa path. Ours is http://email.mydomain.com which redirects to https://email.mydomain.com/owa but works ok. Username only needs the username not the full [email protected] I've only set up 2 of these, but they can be a PITA the first time.. Michael We have exchange 2007 here, so i'm not 100% about the info.
RabbieBurns Posted January 10, 2010 Author Posted January 10, 2010 still saying system error, try again later
linkazoid Posted January 10, 2010 Posted January 10, 2010 Do you have at least v178 of MfE installed? Exchange 2010 is only compatible from this version onwards.... not sure what the latest revision is tho. Michael
mb2k01 Posted January 10, 2010 Posted January 10, 2010 The Nokia E71 is the most annoying device I've ever had the misfortune to get working with Exchange. Nokia proudly state that the device works with Exchange, but in my experience it doesn't + their support is next to none. A google search will reveal many users with the same problem. Issues seem to arise from the firmware of the phone itself, picky nature of not working with certain individual configurations on Exchange and oddly the version of the Nokia PC software used! I have been given one which worked straight away, and three others which despite trying everything only worked on pop3 - defeating the main reason for wanting the devices! Sorry that's not more helpful, but at least you know you're not alone!
RabbieBurns Posted January 10, 2010 Author Posted January 10, 2010 I dont use the PC suite - in fact it specifically says not to use it if your using the mfe program. The phone works fine with the exchange 2007 server at work, I just cant get it working with this 2010 exchange installation Ive got running. Is there anything specific in exchange i need to enable to allow mobile clients?
linkazoid Posted January 10, 2010 Posted January 10, 2010 Also on the CAS do you have Exchange ActiveSync enabled and configured? sorry for the questions - I'm no where near mine and no remote access to it.... i'm just passing time in the airport lounge. Michael
RabbieBurns Posted January 11, 2010 Author Posted January 11, 2010 THis is starting to annoy me. It seems to connect, says the certificate doesnt match, I say OK. Then it just says "error, try again later" I upgraded to the latest version from the nokia site of mfe. Does anyone with one of these phones want to have a try for me and Ill make them an account to try with? Or does anyone with a different type of phone (iphone perhaps) that does exchange mail willing to test it for me to see if its a server config or if its a phone issue? Cheers
RabbieBurns Posted January 11, 2010 Author Posted January 11, 2010 A couple of things. I dont have a certificate its just using whatever certificate came with the exchange install.. Does that matter? And also, the exchange server is just behind NAT with https, smtp, pop ports forwarded to it. Would that make a difference?
SYNACK Posted January 11, 2010 Posted January 11, 2010 If it is using the selfsigned certificate you will probably need to export it off the server and import it into the trusted certificates store of the phone then it should go fine How to export a SSL certificate from Windows 2000 / 2003 server? : Hosting Security and Technology Tutorials : Web Hosting Talk Export a Server Certificate (IIS 7)
RabbieBurns Posted January 11, 2010 Author Posted January 11, 2010 If it is using the selfsigned certificate you will probably need to export it off the server and import it into the trusted certificates store of the phone then it should go fine How to export a SSL certificate from Windows 2000 / 2003 server? : Hosting Security and Technology Tutorials : Web Hosting Talk Export a Server Certificate (IIS 7) Ive installed an equifax proper signed cert that said it also supports mobile phones onto the server. Still cant connect. Heres what Ive got, maybe Im setting it up wrong. Local domain: test.domain local User: robert local email: [email protected] OWA: https://mail.realdomain.com real email address:[email protected] I log in to OWA with just robert as the username and then my password I have set up Exchange to also process mail for realdomain.com and added [email protected] to the robert mailbox Which of the settings above should I be putting in the phone for a) Exchange server (im using mail.realdomain.com) b) Username (Im using robert) c) Domain (Ive tried test.domain and tried blank) etc?
linkazoid Posted January 12, 2010 Posted January 12, 2010 I'll try to get one of the phones tomorrow what I have previously configured and post the details in the correct format. Would you be able to set up a test account for me to try tomorrow? PM me... Michael
RabbieBurns Posted January 12, 2010 Author Posted January 12, 2010 Yeh Ill set one up no problem.. Give me a shout if you can get your hands on a phone. Much apprecaited. Cherrs
linkazoid Posted January 12, 2010 Posted January 12, 2010 Have you also tried Microsoft Test Exchange Connectivity to see if it works?
RabbieBurns Posted January 12, 2010 Author Posted January 12, 2010 The active sync stuff is failing on that test page What do i put in for the domain? just my local test.domain ?
RabbieBurns Posted January 18, 2010 Author Posted January 18, 2010 I think I might have found some information pertaining to my issue. Does Activesync need to connect via normal http and not https? Because port 80 is my apache linux webserver and 443 is the IIS/OWA server. (Only have 1 IP and use nat/pat)
SYNACK Posted January 18, 2010 Posted January 18, 2010 Activesync should all be going over 443 as otherwise your passwords and emails will be traversing the internet in plaintext. You can set it up that way but it is not wise.
RabbieBurns Posted January 18, 2010 Author Posted January 18, 2010 Maybe im looking at this the wrong way than.. Maybe I should be thinking about the way Exchange is configured rather than the phone.. Can anyone give me a rundown of the things I should have set in Exchange, as Ive probably not got a key component working.
RabbieBurns Posted October 13, 2010 Author Posted October 13, 2010 Ok, I found this page that explains what was going wrong: Exchange ActiveSync Returned an HTTP 500 Error My account is a domain admin and I didnt have inherit permissions set in AD. So now it passes all the ActiveSync checks on the http://www.testexchangeconnectivity.com page, which is good! Now I just need to figure out how to configure the phone.
RabbieBurns Posted February 16, 2011 Author Posted February 16, 2011 I think the same thing I used to fix the error in this thread: http://www.edugeek.net/forums/enterprise-software/69703-exchange-outlook-2010-autodiscover-outlook-anywhere-solved.html?highlight=exchange fixed the issue on my phone too
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