Hanging on Welcome Screen

[Guest richard_s]

Got a bit of an odd problem a Vista Business laptop that keeps hanging on the welcome screen. Pressing Crtl -Alt -Delete will display the desktop and you can use the PC as normal. There is nothing showing in the event logs and I have stopped everything I possibly can from starting.

 

I have tried various things suggested during my trawling of the net looking for answer but nothing has worked so far

[FN-GM]

When you say you stopped things from starting did you do that in Msconfig?

[Michael]

Go into Safe Mode and perform a scan with Malwarebytes. Make sure you update a few times before scanning.

[Jamo]

I had a similar problem found out it was to do with a Kontiki p2p thingy that the iPlayer and 4oD used to use. Was causing near on full cpu usage on going to the desktop which meant nothing ever got displayed, Msconfig + 15 mins later all was well