SimpleSi Posted September 27, 2006 Posted September 27, 2006 I've only rolled out V9.5x to one school and the teachers complained that it takes a long time to exit the program/save files. When installing the latest on a laptop to see if it was computer or software related I was asked about switching on the "Customer Experience Program". This makes the machien call home to tell Mr Smart what features are being used. Eureka I thought - and sure enough - I'd enabled it on the teacher computers -switching it off - problem goes away. regards Simon
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