Xerox Phaser 7400???

[jpenn]

Hi Guys, Does anyone have any experience with this particular printer? We have one down in the technology department and the head of department is having a few issues. When he sends an A3 document to print it converts it to A4 if there is A4 and A3 paper in the printer no matter what he does it converts it, But if you take out the A4 paper it prints on the A3. ???????? Any help!

[jonpenn101]

New Problems! MPT Tray 1 Jam issues it prints maybe 5 or 6 sheets then Jams but there is no Jam the paper hasn't even fed in yet???? HELP ME!