Exchange 2007 Outlook Anywhere Stopped Working

[Dos_Box]

My Exchange 2007 on Server 2008 has suddenly developed a bit of a 'hiccup'.

Outlook Anywhere (formerly RPC over HTTP) has suddenly stopped working, so my clients cannot connect using Outlook (2007) ever since I installed Server 2008 SP2 a week or so ago.

OWA still works fine and we have the correct signed certificate in place and it was working before this.

As far as I can ascertain this may be caused by the Exchange autodiscover function being reset/disabled, but I'm having problems finding the correct commands and syntax for resetting this. Does anyone else have (or had) this problem or can anyone give me a link to the correct procedure for resetting it?

[IanT]

Doesn't Outlook Anywhere need a SSL Certificate - hasn't expired has it?

[Dos_Box]

Our SSL cert is fine. As I said, OWA works perfectly, just Outlook Anywhere has stopped.

[IanT]

I've noticed once that Outlook Anywhere decided to disable its self, I re-enabled it and worked after that.

 

bonce the server.

[Dos_Box]

I've disabled it and re-enabled it, but apparently you have to dig into the command line if autodiscover throws a wobbly.

[maf_001]

Hi,

 

To run tests against your Exchnage server from Exchange powershell:

 

Test-OutlookWebServices -ClientAccessServer "CASServer01"

 

also try using

 

https://www.testexchangeconnectivity.com/

 

This site will tell you whats going wrong.

 

If you need anymore help trouble shooting let me know.

 

Mark

[bossman]

@Dos_Box:

 

Might as well be called "Inlook nowhere" then if it has stopped working hehe!! :)

[Dos_Box]

Hi,

 

To run tests against your Exchnage server from Exchange powershell:

 

Test-OutlookWebServices -ClientAccessServer "CASServer01"

 

also try using

 

https://www.testexchangeconnectivity.com/

 

This site will tell you whats going wrong.

 

If you need anymore help trouble shooting let me know.

 

Mark

 

 

Well the command worked perfectly. Autodiscover is active and correct. Still no connections though. The test site does not work as the way that it works in CLEO is tha the traffic goes through a gateway and there is no DNS lookup or global IP for our Exchange, so it bombs out. I reckon it 'may' be a CLEO issue.

Hmmmmmm.

[maf_001]

Just another thought, might be worth checking the Firewall rules, i think when i updated one of my CAS servers, it closed some exchange ports. You mentioned you upgraded to SP2, it might have reset your firewall policy on your exchange server.

 

Mark

[Willott]

Does running outlook with the rpcdiag switch give any clues? Just a thought.