krisd32 Posted May 1, 2009 Posted May 1, 2009 Found an issue this morning with my school gaurdian 08 box. the proxy service and the database service won't run. restarting it won't make any difference and hasn't. can some body give me a few pointers on where to start with this. i've checked all the settings and they all seem fine. Thanks in advance for the help!
tom_newton Posted May 1, 2009 Posted May 1, 2009 Ouch - sounds like it could be a disk issue. Have you checked your HD is not full? Would suggest contacting support ASAP! 1
krisd32 Posted May 1, 2009 Author Posted May 1, 2009 That was gonna be my next question. how do i clear the var/log files? thats full! thought it may have something to do with that.
tom_newton Posted May 1, 2009 Posted May 1, 2009 Web interface: Go into information/logging check: Delete old logs when free space is low and set a threshold via ssh, you can log in and delete large, old files under /var/log with little ill effect. Support will be able to guide you with that. 1
HodgeHi Posted May 1, 2009 Posted May 1, 2009 Call support. They are excellent and helped me sort my box out (same-ish problem) and also helped me optimise a few things and also a quick tutorial on the filtering. Just Brilliant. Definitely a yardstick for other companies. 1
krisd32 Posted May 1, 2009 Author Posted May 1, 2009 clearing the logs seems to have sorted it all out now. many thanks to your speedy reply. Cheers Kris
tom_newton Posted May 1, 2009 Posted May 1, 2009 FWIW, I am just about to sign off on some development work to mitigate this problem happening again! kris, hope you get it solved. Please do call me or support, or both if you run into bother! edit: beaten to it
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