Canoscan Scanner

[Reaper]

Just installed a Canoscan Lide 200 scanner to one of our PCs including the MP Navigator software.

 

 

Whenever this particular user goes to run a scan she gets the error

 

 

"Unknown error, Code = 259"

 

I have search for this but not found anything, my initial guess is that the program is trying to access something in the shellfolders that, that user group is set to but can't. Just can't seem to find out what.

 

Annoyly a more restricted user doesn't have the issue.

 

Are there any known bugs?

[BJG]

Sounds like some people have had this problem with MP Navigator and fixed it by changing the location of the temp folder.

 

* * * * *

 

Start --> All Programs --> Canon Utilities --> MP Navigator Ex

Once opened, Click Preferences --> Change the store of temp files to a folder on the local C:\.

 

* * * * *

 

(From Experts Exchange)

Edited May 5, 2009 by BJG

[enjay]

Do you need the software? With scanners, as with printers, I try to just install the drivers and let Windows do the rest - saves messing around with permissions on things, and provides a common experience regardless of brand.

[dhicks]

I try to just install the drivers and let Windows do the rest - saves messing around with permissions on things, and provides a common experience regardless of brand.

 

Good idea, I do the same with printers and wireless cards - Windows is perfectly capable of printing, scanning and connecting to a network by itself. However, with the Canoscan LiDE scanners I provide them with a dedicated PC just for scanning, then all people have to do is press the "scan" button on the scanner and HP's software scans a document and shoves it in a network share folder. The software that came with the (£30) scanner is actually pretty good for this, too.

 

--

David Hicks

[Reaper]

Sounds like some people have had this problem with MP Navigator and fixed it by changing the location of the temp folder.

 

* * * * *

 

Start --> All Programs --> Canon Utilities --> MP Navigator Ex

Once opened, Click Preferences --> Change the store of temp files to a folder on the local C:\.

 

* * * * *

 

(From Experts Exchange)

 

 

That was the first thing I tried but it didn't make any difference.

 

I might be able to do without the software, will have to give that a try. Did wonder if this was similar to the Adobe Reader/Acrobat 9 issue surrounding network shares.

 

 

 

Thanks, will let you know how I get on

[DaveCoop]

Thanks for the heads up it also worjs with the lide 230