Usb device being blocked

[Neville]

We have a laptop that will not read usb devices and the error message is that firefox is blocking usb function.

 

I dont where to look.

[rolfea]

would the console shed any light?

 

I look here with Workgroup manager permissions, not sure of Firefox ones would also show up.

might be worth a butchers.

[ricki]

hi

 

Is this laptop a stand alone or a network laptop?

 

If its a standalone check that you have all the correct drivers in the device manager.

 

If its a network laptop your network administrator needs to have a look at it and log on as them and see if it works for them. It could be a service stopped or group policy.

 

Richard

[Neville]

Yes the apple Mac Laptop is a standalone.

 

Also where do I find the console you are refering to.

[rolfea]

Yes the apple Mac Laptop is a standalone.

 

Also where do I find the console you are refering to.

 

If you got to applications and then go to the utilities folder it is in there.

Can usually find a list of errors in the Console Messages or system.log under log files.

 

alternately you can click on go (on the top menu bar) and there should be a utilities option in there and you'll find the console in there.