Avervision CP130 problem - display has shifted and is very dark

[Koocha]

Hi

 

I'm posting here because RM are telling me they don't stock these anymore so can't replace it. We've had our vouchers refunded that we used to buy it but we need another one ASAP.

 

The display on the device has 'shifted' o the left and is really dark. I've tried various things to sort it but nothing's worked, so I'm assuming it's a hardware problem on the device.

 

I've been trying to get in touch with avermedia (who make it) but I can't seem to find any UK contact details for the company.

 

Can anyone help out, either with somewhere else to get one from or contact details?

 

Thanks

 

Tim

[HodgeHi]

We had a CP150 from SmartMove Interactive Learning.

I think (from the looks of the dispatch note) we purchased through steljes.

 

08450 747007

[plexer]

AVerMedia UK

[plexer]

Steljes is the uk trade distributor as well.

 

Ben

[Koocha]

AVerMedia UK

 

That's the site I was looking at but I can't find any contact info on there anywhere.

 

I've finally stumbled upon AVerMedia UK which has a support section so I've filled out a request.

 

Also on there is a list of resellers (AVerMedia UK - About Us - Where to Buy) so I can work my way through that list if I get no joy with support. I should though as it's still in warranty.

 

Thanks for the replies!

[Matthew_Jacks]

Hi Koocha,

 

I am the business manager for AVerMedia at Steljes and would be more than happy to help if you still need support on your CP130. My mobile number is 07970 024639 and my email is [email protected] please feel free to call.

 

Regards

 

Matthew Jacks

[plexer]

If you follow the presentation link from the site I posted you end up at AVerMedia UK - Support - Contact Support

 

Ben