Starters & Leavers

[Kaz]

Hi

 

I am new to IT support and also to edugeek. I have been given the task to setup a process for starters & leavers and would like to know what process any of you might use, Do you use an electronic form?

 

Thanks

[jamesb]

What sort of process do you mean? Creating and removing network accounts, getting information from the students, setting them up in your MIS system, all of the above, or something else?For creating and removing accounts I always used to get a CSV export from the admin people with all the new entries, use Excel to drop in a couple of columns to generate usernames and passwords, then use a VBScript to create the users, assign group memberships and so on.Removing accounts was then just a case of disabling the network account when they left and deleting it a few months later. (In case they needed work or something similar)

[Kaz]

More of a paperwork procedure for IT to cover things like

Name,

Start date

Assoiciate staff or Teaching

Contract (Permanent or temporary),

Department to work in.

Need laptop or desktop (who authorised etc)

[jamesb]

Ah, I see.For that we had a starter's pack, contained a form with the details we needed and a few quick-reference helpsheets, as well as their username. Their password would be set when came to collect the pack and never written down.It seems you know the details you're after though, so you could use either a paper form or electronic. I tend to favour paper for that sort of thing since it can then be locked in a filing cabinet and forgotten about rather than having to come up with some sort of workflow for storing it on the network.