Trouble adding a workstation to CC3

[BSG]

Hi,

 

I am having problems getting a workstation added to a CC3 network, I am having similar problems to this; http://www.edugeek.net/forums/windows/16582-rm-cc3-workstation-rebuild-having-problems.html

 

 

The thing is though the workstation is a brand new RM ready machine, I put the info into the boxes (NETbios etc) and after it does it's rebooting and stuff it loads to a normal Windows logon screen rather than the RM screen and when logged on doesn't grab all of the programs from the network, it does allow the different accounts to log onto it and can access the network. It's as if it has made a connection, started to pull what it needs for the build and then skips the rest.

 

Any ideas?

 

Thanks.

[webman]

Go to Start > Run, type "installrm", then press OK/Enter. It should kick-start RM AppAgent into doing the package installation procedure.

[bossman]

@BSG:

Can you log on to the workstation as setup?

if you can then check cmd>ipconfig /all

See if the workstation has been given a proper IP address from your scope, if it has a reserved address instead then the problem could the switch which has STP configured, this slows the auto-negotiation down on both the nic and the switch by at least 30secs this then stops the workstation registering with the dns as it times out and moves on to the next process which because it is not registered with the DNS doesn't happen.

You could also try plugging in a small switch between the workstation and the normal switch to prove this as it should build on fine then.

[BSG]

I'm pretty sure I can get on as setup, I won't be able to look at this problem till next week now but when I can I will check all this out.

 

Laptops have been added fine a few months back though so would that mean this should go through rather than time out?

 

I've just remember it came up with this error though:

 

Commissioning process failed

Module: ApplicationDelivery

Reason: StnLocation returned error -1

See C:\Program Files\Research Machines\Network Management\Logfiles\StnLocationLog file for details

 

Seems like it's got the wrong location entered by that but i'm almost certain I put the right location in everytime I try a build.

 

EDIT:

 

Ok, after running through what I done in my head I realised I put the first 3 establishment letters of the establishment then a forward slash and then put the server in...was I meant to put in where abouts I want the workstation to go to in the Management Console?

 

For example: HAW/Main Site/Workstations

 

I know I seem clueless but it's been a while since i've worked with CC3.

Edited November 28, 2008 by BSG

[bossman]

@BSG:

So you are ok now then?

No probs we all seem to forget things now and again it's normal practise if your sorted that's good.

Regards bossman

 

As for the answer to your question it is yes quote your example first three letters of site code then as you have said /main site/location.

Edited November 28, 2008 by bossman

[BSG]

Well I haven't actually got it working yet as I am not going to be on site till next week.

 

Just to lay this to rest, Putting in the EST/ and then the server is wrong...right? and I do need to put the EST/ then where abouts I want it to go in the MC?

Edited November 28, 2008 by BSG

[webman]

Yes you are right.

 

Example: EST/Main Site/ICT/Room1

[BSG]

Awesome

 

Cheers for all the help and quick replies! When ever I need more help i'll be coming here. Thanks.