J-14P Posted September 15 Posted September 15 Yesterday our computers installed KB5124008. Now they won't map any network printers, manually or through GPO. The drivers are pre-installed locally and the printers are mapped through GPO to a print server. When we try and map, we get an error stating a policy is in place preventing it. No GPO changes. Uninstalling the update fixes the issue. Anyone else being affected? I can't see anything from Microsoft to suggest this is an expected change? 1
Steve101 Posted September 15 Posted September 15 Is this on specific printers? I've had similar updates in the past break printing for only Kyocera printers.
J-14P Posted September 15 Author Posted September 15 (edited) 1 minute ago, Steve101 said: Is this on specific printers? I've had similar updates in the past break printing for only Kyocera printers. So far only Fargo DTC4500e card printers. Annoyingly while we are still enrolling. But most of our printers are MFDs through papercut, they are not affected. Edited September 15 by J-14P
Jason6 Posted September 18 Posted September 18 Yes! Lol made an account here just to say that. We have Xerox printers, we also use papercut (interestingly). That exact patch is what we had to uninstall. We couldn't add the printers to any new installs. Computers that already had it setup kept working as usual. We tried opening a support ticket with MS but they said we needed to buy their premium support for that (lol). Happy to see it's not just us! Thank you!
JamesBU Posted September 22 Posted September 22 Also just created an account on here to report the same issue. We also have Xerox printers with PaperCut. No solution found other than to uninstall KB5124008 Same reply from Microsoft support: buy their premier or paid support
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