Greyed out SIMS registers for new pupils?

[Tara_1]

Hi there, I am wondering if you could assist. I have a bunch of new pupils which I have populated their timetables in SIMS, however their registers are still showing as greyed out. Is there something else that I should do to make the registers available to mark? Thanks in advance.

[SIMS_Customer_Support]

Hi @Tara_1

 

Thanks for getting in touch. We’d be happy to help point you in the right direction. Could you please send us your school name and a contact email address or telephone number via private message? We can then direct your enquiry to the appropriate Service Desk team, who will be able to assist you further.