Purview eDiscovery very slow

[robintech]

Trying to do a simple search of just mailboxes  for an email from [email protected] over the last two days in order to purge it and so far taken 20 minutes and only a third of the way through on the status bar.

 

Then i have to connect to exchange online and IPPSSession , start the search again

Purge when it completes

Check it has actually done it, usually get a throttling or internal error

 The purge action has failed.
Internal server error occurred. Please try again later. (CS019-001)

 

Wait a bit, retry the purge until it completes

 

Takes about an hour 

 

[supportman]

Yeh I have issues as well, extremely slow. I assumed because it was using some kind of cold storage.