IT Support Engineer - North West London - £35/36k - Closing 27th Nov

[Ravi_GreatFind]

Are you a proactive IT professional seeking your next challenge in a dynamic and rewarding educational environment? A prestigious independent school in the North West London area is looking to appoint an experienced IT Support Engineer to join their dedicated IT support team.

North West London
Full-Time, Permanent-  £30,000 – £36,000 (DOE)

Excellent 35 days + BH annual leave.

About the Role:

This is an excellent opportunity to be part of a forward-thinking school community, supporting over 800 users across multiple sites. Working within a close-knit team, you will play a key role in ensuring the smooth running of IT services, providing day-to-day support to staff and students, and maintaining a secure and efficient IT infrastructure.

Key Responsibilities:

• Provide 1st and 2nd line technical support to users, troubleshooting hardware, software, and network issues
• Maintain the IT service desk system with accurate records and regular user updates
• Configure and deploy PCs, laptops, printers, and peripheral devices across the network
• Support and administer Microsoft 365, Active Directory, and school-specific software
• Assist with user account management, password resets, and access control
• Set up AV/IT equipment for school assemblies and events
• Support asset management and routine IT maintenance tasks
• Work closely with the wider IT team to escalate complex issues as required

About You:

• Strong working knowledge of Windows OS, Microsoft 365, and Active Directory
• Experience supporting networks, printers, and cloud-based systems
• Excellent communication and customer service skills
• Logical problem-solving approach with a proactive attitude
• Ability to work effectively in a team and independently
• Ideally experience in an educational or similar user-focused environment

Benefits:

• Competitive salary and generous pension scheme
• Ongoing professional development and training
• 50% fee remission for daughters attending the school
• Free lunch during term time
• Wellbeing and healthcare support schemes
• Cycle to Work and season ticket loan schemes
• Supportive and collaborative working environment

 

If you would like to explore this role further, please feel free to get in touch for a confidential conversation or apply via the link below.

https://greatfindrecruitment.com/?p=21883

 

Ravi Patel - Managing Director

GreatFind Recruitment

Tel - 07904 015757

Email - [email protected]