timbo343 Posted October 16, 2025 Posted October 16, 2025 We are about to run a meet the form tutor session using SchoolCloud Parent Evening video calls. We have an issue where only parents are not appearing in SchoolCloud Parents Evening system - I have been told this is because parents DO NOT have a visible Parent ID that is available for SchoolCloud to import and link to students. The only visible ParentID is in the URL, yet Students and Teachers all have a visible ID. Does this mean that SchoolCloud is not compatible with Arbor? How have others got around this issue? @JamesWeatherill are you able to advise on this?
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