webpages not loading on Chromebooks...

[TheHyperTechie]

Hi all,

 

Just wanted to know if anyone else has experienced this issue, before I head over to Googles support live chat.

 

We use MyLogin and Magic Badges for authentication on our chromebooks. When the students logged in this morning (in fact throughout the day) no tabs within Google chrome are loading. It just displays a white page, as if its trying to load. No changes have been made recently to the network or filtering.

 

Weirdly, a powerwash appears to fix the issue - but I don't fancy going around and powerwashing 400+ devices (unless I really have to). There is also no pattern in terms of certain devices affected and is happening on different OS versions (139 & 140 ->).

 

Anyone else experienced this?

[TheHyperTechie]

Just an update... This appears to be an issue caused by the RMSafetyNet Go extension for off-site filtering. They have marked it as a problem on their status page - https://status.rm.com/