smartnotebook issue

[5nowman]

All,

 

Hope you are well.

 

Very mental issue happening with smartnotebook

 

Not always, notebook files open in chrome! First I thought file associations - nope! associated with smart notebook.

 

Today.. smartnotebook exe opened in chrome too.

 

Any ideas ?

 

Kind regards

 

5nowman

 

 

[kidpressingbuttons]

exact same here- having to fully close chrome and reopen it. Got a call open with Smart.

[5nowman]

11 minutes ago, kidpressingbuttons said:

exact same here- having to fully close chrome and reopen it. Got a call open with Smart.

Please let me know how you get on. I will raise a ticket too!

 

Even the app loads in chrome sometimes!

 

Latest version. Smartnotebook v25

[jonnykewell1]

I've just been reading a post about this on Edugeek. I believe Smart have acknowledged a problem in 25 and are working on a fix. 

[5nowman]

43 minutes ago, jonnykewell1 said:

I've just been reading a post about this on Edugeek. I believe Smart have acknowledged a problem in 25 and are working on a fix. 

Just about to read the other post too. very odd issue.

 

[kidpressingbuttons]

Smart are being very cagey at the moment. We have found boards running firmware that has caused us major issues then overnight a new revision has quietly been released. 

 

Same with Smart notebook- SP2 has been released with no release note etc. 

 

Someone has really messed up this summer it seems!

[Bankesy]

I saw this issue with a couple of users here, but didn't think too much of it, as not every file was affected, and it seemed intermittent. Glad I found this thread.

 

I thought it had something to do with moving to Win 11\latest version of SMART over the Summer.