ESS Support. Password no longer works, no verification code?

[Gongalong]

Hi folks,

 

Has anyone else found their ESS support login no longer works, and resetting password doesn't work either? I'm trying via https://customer.support-ess.com/csm, which I thought was the new site.

 

Thanks

[SIMS_Customer_Support]

Hi @Gongalong

 

We moved to a new portal in May. Please can you confirm your organisation and an email address for me to send you the relevant information? I look forward to receiving your response. 

 

Best wishes

Sally 

[Gongalong]

Apologies. I've now found it, and managed to login https://help.parentpaygroup.com/csm

[SIMS_Customer_Support]

Hi @Gongalong great news, thanks for confirming