Intune - Not even trying to deploy apps

[Bankesy]

Good morning everybody,

 

I'm facing a slightly strange issue that I have not seen with Intune before when deploying Win32 apps, in that Intune and clients appear not to even try to install those apps.  This only appears to be affecting the last two apps that I added (Thonny and TechSoft Design V3).

 

Not sure what I could have done wrong here, as I have deployed Win32 apps before, and I don't have much to go on because they are not failing.

 

Has anybody ever seen this behaviour? Maybe I will just delete them from Intune and start again.

 

Thanks in advance to anyone who has any ideas or suggestions.

[Smokebomb]

If you have access to the 365 admin centre, there is a current Intune health issue that could be responsible: https://admin.cloud.microsoft/?#/servicehealth/:/alerts/IT1142323 

 

This has been affecting us since Friday, with no devices checking in and app/configuration deployments not updating in the admin dashboard (though there is some evidence from checking PCs locally that installs are still happening). Device check-ins started working again late last night, but app/configuration deployments are still not showing any new data in our tenant. Here's the full blurb:

 

Some users' newly enrolled devices aren't appearing in the Microsoft Intune portal

Issue ID: IT1142323
Affected services: Microsoft Intune
Status: Service degradation
Issue type: Advisory
Start time: 22 Aug 2025, 17:00 BST

User impact
Users' newly enrolled devices aren't appearing in the Microsoft Intune portal.

More info
New devices enrolled after Friday 22 August 2025 at 17:00 BST
, may not show in the Microsoft Intune portal.

Additionally, users see stale data for co-managed Intune Advanced Analytics device reports based on certain scope tags.

Scope of impact
Your organization is affected by this event, and some users’ newly enrolled devices may be impacted.

Root cause
A section of infrastructure which reports newly enrolled devices is performing below acceptable performance thresholds.

Current status
27 Aug 2025, 08:44 BST
We’ve verified that the previously identified root cause is indeed responsible for impact. We’re continuing to work through the backlog to fully resolve the issue.
Next update by:
Wednesday 27 August 2025 at 19:30 BST

[Bankesy]

Thanks @Smokebomb

I actually got one of the apps working on Windows 10 devices but the other app is for Windows 11 devices that don't even appear in Intune so maybe that issue above has prevented devices from syncing at all in the first place.