Thousands unable to make calls as EE and BT networks down

[6Foot2]

Link: Thousands unable to make calls as EE and BT networks down - BBC News

 

Quote

Thousands of EE and BT customers have reported they are unable to make or receive calls as the mobile phone network faces an outage.

 

Outages tracker Downdetector, which relies on self-reported user data, showed over 2,500 EE customers experiencing outages at 1400 BST, with many also reporting issues with other networks.

 

However, Vodafone and Three have confirmed to the BBC they do not have network issues.

 

A spokesperson from BT, which owns EE, apologised and said the firm was "currently addressing an issue impacting our services".

 

"We're working urgently to fix this issue and will provide a further update as soon as possible," they said.

 

Other networks have seen spikes in reports of outages on Downdetector - but these are likely to be customers from networks unable to connect to EE or BT phone numbers.

 

Social media users have been posting about a loss of services of both EE and BT mobile and landline services.

 

BT Group has more than 30 million customers in the UK and made £20.4bn revenue in the last financial year.

 

The issue may have also impacted some customers of mobile phone operators which "piggyback" on EE's network, with 1pMobile saying it was aware of some issues "affecting a small number of customers".

 

"We apologise for any inconvenience caused and the EE network engineers are working on the issue currently," it said.

 

Lyca Mobile and Spusu have been contacted for comment.

 

[MartinT]

Certificate expired?

[PaddyNewman]

Shortly followed by the worldwide Starlink outage. Times are good.

[Davit2005]

Had flaky broadband over the weekend then no internet at all from Sunday night to Wednesday morning. I'm on vDSL with BT but other neighbors were also effected on different ISPs including SKY, all on vDSL too but one lucky neighbor on FTTP was not effected. The vDSL signal was jus in training mode and could not seem to sync but no errors on the line. There were lots of reports across the country of BB not working.