haci Posted July 15, 2025 Posted July 15, 2025 Morning All Having an issue with our assistant head not being able to access the apply timetable function in sims from tools>academic management > apply timetable When he attempts to log in it fails, however it works using my account. I've tried searching online but just get stuff about permissions which he has, I've even copied my permissions to him and he still says it fails. it's not a huge deal as his office is a few minutes away and it keeps me fit 😛 Would normally log with our sims support but unfortunately their new ServiceNever desk has me locked out of my old account and my emails are ignored, who would think appending .1 to your email address would be a bad idea huh? 😛
yorkie Posted July 15, 2025 Posted July 15, 2025 It could be that his password is not complex enough. This caught me out with the exams module when they brought it in. 2
haci Posted July 18, 2025 Author Posted July 18, 2025 On 15/07/2025 at 10:22, yorkie said: It could be that his password is not complex enough. This caught me out with the exams module when they brought it in. Thankyou for this, took me a while to get him to try but just adding a special charecter to his password resolved the issue!
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