Arbor > Wonde > CPOMS (missing registration groups)

[Koldov]

I apologise in advance for any confusion, incorrect terminology and lack of screenshots as I don't use CPOMS or Arbor and don't get involved with Wonde...

 

Our Headteacher has raised an issue with me as neither they or the Safeguarding Lead has had any luck.

 

On CPOMS when you look at the entry for a child, next to their name it shows (No Registration).

 

We have a few children with the same name and apparently this has lead to an entry being made against an incorrect child.

 

However, if you search via Registration Group (or form?) you can see which children are in which class and when you select a child and go into the details it has which class they are in, so it knows but just won't add it to their entry when you look at the a list of names.

 

Both CPOMS, Arbor and Wonde say it's nothing to do with them.... confusing and frustrating!

[Koldov]

Another issue is that when looking at a child's safeguarding history (full history) it shows all entries as being at a particular school (possibly their current school) and yet the incidents have dates that mean the entries should be attributed to their previous school.