Hosted Sims and 3rd party connector advice please

[casa]

We have just moved to Hosted Sims and managed to get Studybugs to read and write to the  correct Hosted Database after installing a VPN and 3rd party connector on our local copy of Sims.

 

Has anyone managed to reconfigured Groupcall Xporter or LGFL AutoUpdate to connect to Sims Connected?

Groupcall have failed to respond to email request and LGFL have not got a clue what we are on about.

Many Thanks

Casa

 

 

[PotNoodleTech]

Hi if you've moved to SIMS connected this would usually be done as part of the migration - here the SIMS migration peeps did a remote on to a server I had prepared and got the server reading and writing to the SIMS connected DB and then also helped get Wonde and a few other programs connected by putting in the database deets user pass etc into the various data transfer apps.  All works.

 

Can you go back and see if they wil restrospectively remote in and give you a  hand?

Edited June 10, 2025 by PotNoodleTech

[casa]

Thanks PotNoodleTech

Yes I will do that, ESS (ParentPay) did the migration and I had to threaten to remove the 3rd party connector as Studybugs could not sync its data anymore to our on premises Sims.

Ps the 3rd party connector was installed 6 weeks after the initial migration over to the cloud and it caused issues with studybugs as it was still writing to our on premises Sims.