Using Onedrive and Intune laptops - no auto save

[m0bov]

Hi all. We have a number of WIndows 11 laptops, they are intuned with device based policies, setup as shared devices with no local storage.

 

These are setup with basic apps (inc Office 365).

 

The issue we have is:

When you log in, you have the built in Onedrive that works, you can go to word do open, save etc fine. But we noticed autosave is not on, it won't let you turn it on.

 

There is no Onedrive icon in the system tray, students are use to looking in the system tray and double click on the blue cloud.

Opening explorer, there is only downloads, no OneDrive in explorer, but it does in Word.

They have A1Plus licenses

 

When I log in as a student, if I turn on Autosave, it asks to log in with a button, it tries but hangs on loading accounts.

When I log into Onedrive on the web, its asking for e-mail address, but the device should know the user. Its logging into our Azure.

 

Any ideas?! How can we get auto save turned on and working?

 

Thanks.

 

Edited May 21, 2025 by m0bov
extra info

[m0bov]

We just tested an "on domain" device, same user. We tried turning on auto save, it worked straight away. We can only assume the lack of auto save is why students are loosing work or struggling to find their work. Is there an issue with having Intune and locking out the local storage??

[m0bov]

Another thing, on the Intune device, I created a doc and called it test123, saved it. all ok. Then I noticed the autosave was then on. So it seems on a "on domain" device it will prompt for a filename before turning on autosave. But with Intune/cloud, it will only come on when the file is saved. 

 

My next question is, how can we prevent work being lost if they don't give it a filename or the machine crashes? The recovery location is still local storage (profile) which is not accessible.

 

We do also use redirection for known folders to Onedrive.

 

Thanks.

[5tu]

If your devices are configured as "Shared" in Intune then OneDrive will be disabled.

 

Have a look at All about Microsoft Intune | Configuring Shared PC mode with OneDrive sync enabled and configured

[mjhardisty]

Happy to look over the Intune policies. Shared PC with OneDrive enabled needs to be set using CSP. They also need some local storage as OneDrive will use their local profile to create the appx and store files. You can restrict access to folders outside of OneDrive.