GCPW not working

[MaelLemarchand]

Hello, I'm trying to set up Google Credential Provider for Windows (GCPW) on a Windows 11 Pro device.

Here’s what I’ve done so far:

• I installed GCPW using the official MSI downloaded from the Google Workspace Admin console.

• I have Google Chrome properly installed on the machine.

• During Windows startup, I see the "Sign in with Google" option and I'm able to enter my Google Workspace credentials.

• The login appears to go through, but after entering my credentials, the system gets stuck on the "Sign in to your work account" screen and never proceeds to the desktop.

I've tried restarting the PC, reinstalling GCPW, and made sure Chrome is set as the default browser. The issue persists.

Has anyone encountered this issue before, or is there something specific I should check in the setup?

[rogerdnixon]

Have you set the domains allowed to login reg key? By default there are none. If you download via the admin console you can have this preconfigured.

 

Moving forward to actually manage the device you would need Plus or standard licenses and I'd suggest using Edu not Pro as Pro does not support many policies.

 

 

[MaelLemarchand]

I tried using the admin console version and from Google directly. Regardless of the version, I have my domain name pre-filled in the email selection.

[rogerdnixon]

Does the user you are signing into actually have a standard or plus license (if does moan if not - but should let you login still...)? Is Windows management actual enabled on the admin console. I'd also check content filtering is not blocking something - so test on an unfiltered network. Assuming you have Plus or Standard licenses - you can raise a support ticket with Google if you don't get anywhere and they can look at the GCPW logs and figure out why it not working for you.

[MaelLemarchand]

Thank you for your reply, I confirm that Windows management is enabled. I have already tried in 4G and by disabling Windows Defender and the same.

I also saw this page, is it configured well in your opinion (if you understand French) ?

I'll try to see with a google ticket at the same time.