ASM - Jamf - ipad enrollment issues

[mdrabble]

I'm new to Apple School Manager - got the approval through yesterday and started looking at setting things up.

 

Also trialing Jamf to manage a small number of ipads - as these ipads will be used in the Art Dept - and Jamf allows to be configured as a shared device - No my idea, I'm just stuck sorting out the :cesored:

 

Took an ipad home and maanged to get it enrolled via ASM and into Jamf.

 

The other, following the same process just give me "iPad added" - assigned to JAMF and the only option is to Erase the ipad, and I'm back at square one......

 

I'm using Apple Configurator on my phone to enroll ipads into ASM..... and been going round in circles all morning!

 

 

What am I doing wrong?

 

------

 

Think it more me being impatient and firewall rules!

 

Walk and a coffee always helps!

Edited February 26, 2025 by mdrabble
Me being an idiot!!

[GregB]

I might be able to give you some help or direct you to the right information. What Jamf product are you using? There are Three "versions" of Jamf MDMs. Jamf Pro, Jamf School, & Jamf Connect. They each are similar, but have some differences that cause a bit of confusion between them.

I use Jamf School and these are a basic run down of what the steps are for me. Once the iPad is in ASM and the MDM assigned is Jamf and Jamf has synced with ASM, the unassigned device will be listed in the ADE section. Before you can set it up you will need to go through creating an ADE profile and assigning that profile to the device. Other standard profiles will need to be created as well (wi-fi, certs, restrictions, etc) and then you will also need a Device Group to have those profiles assigned so they will apply to the devices assigned to that group.

 

I can link the documentation for the specifics of your Jamf MDM if you tell me what one it is.

I hope this helps.

Greg

[Brimstone]

I might be able to give you some help or direct you to the right information. What Jamf product are you using? There are Three "versions" of Jamf MDMs. Jamf Pro, Jamf School, & Jamf Connect. Greg

Just to clarify, Jamf Connect is NOT an MDM it is designed to allow users to sign into macOS with their Entra/Google ID.

[GregB]

Just to clarify, Jamf Connect is NOT an MDM it is designed to allow users to sign into macOS with their Entra/Google ID.

 

AH. Good to know. I've not used/looked into it and the context I used made it seem like it did some management. My assumptions are definitely wrong.

How about Jamf Now? Maybe that's the one I was thinking of.

Edited February 26, 2025 by GregB

[GregB]

Jamf Learning Hub

Jamf Online Training Catalog

 

Here's some links to Jamf's training catalogue and documentation. Maybe something here will help.