RLR Posted January 18, 2025 Posted January 18, 2025 I know it's the weekend so might not get much information but it's our Admissions testing today and we're suddenly unable to login to iSAMS. Luckily we don't need iSAMS to do the admissions but we would like to check some contact details. Is anyone else able to test their iSAMS login to see if it's working for them? I'm trying to get through to technical support as I suspect it's something their end. We usually login with our Google accounts but the Sign In with Google button has disappeared and the backup local account I have also isn't working.
Andrew_C Posted January 18, 2025 Posted January 18, 2025 Sign in via Azure works for me (lowly user).
RLR Posted January 18, 2025 Author Posted January 18, 2025 Sign in via Azure works for me (lowly user). Thanks for checking. I suspect it's something to do with our iSAMS database as when I try to do an API call I also get an error about logs on our database being full. Still waiting for someone from iSAMS to contact me.
dhicks Posted January 19, 2025 Posted January 19, 2025 the Sign In with Google button has disappeared and the backup local account I have also isn't working. Sign-in-with-Google is working okay for us.
RLR Posted January 20, 2025 Author Posted January 20, 2025 Thanks for checking. It's now resolved for us. It got passed to their devops team to fix.
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