Bristol Hub Senior IT Technician - Salary: £31,586 - £35,235

[Jaymate]

https://eact.face-ed.co.uk/Vacancies/Detail?campaignRef=SCH-E-A-3415

 

The Role:

 

The Hub Senior IT Technician is a pivotal role that encompasses a broad spectrum of responsibilities related to the school’s IT infrastructure. The purpose of this role is to assist the Hub ICT Business Partner in delivering a reliable efficient and consistent ICT systems performance and comprehensive ICT support for the Academy staff and students. This role demands a high degree of technical proficiency, exceptional problem-solving abilities, and an unwavering dedication to delivering outstanding service and support to all users.

 

 

Key responsibilities: 

 

Ensure consistent performance of all ICT systems across our academies, providing reliable support and maintenance.

Maintain an up-to-date inventory of software and hardware using the Trust's official asset register software.

Operate the Academy ICT Helpdesk effectively, logging and resolving helpdesk calls within agreed service levels.

Monitor security aspects and promptly address anomalies, reporting concerns to the Hub ICT Business Partner.

 

 

Pay range:

 

NJC Support Scale Range 20-25 (£31,586 - £35,235 per annum)

 

 

https://eact.face-ed.co.uk/Vacancies/Detail?campaignRef=SCH-E-A-3415