Google Groups - Sharing docs

[timbo343]

Our groups in Google Workspace are either created from AD or manually updated.

 

What has become apparent is when new staff are added to a group that has been used previously to share documents with, by that i mean new staff member was not in an all teachers group that was used to share bulletins but now after the holidays new staff member is in the all teachers group, the new staff member is not receiving the bulletins even though the group shows them as being listed in both the admin backend and when sending an email to the group.

 

Is this a known bug andis there a way to permantly fix it?

 

I have asked staff to check their Google Contacts and frequently used contacts and delete the group from there but it feels like im being ignored as it's a step too far for end users to check.