Customer Advisory - Recommended BIOS and iDRAC9 Upgrade (Xeon Scalable Processors)

[Jaan]

4 of our 5 Physical servers are affected by this. Anybody else implemented the update. Sods law i'll brick it before we return.

 

I was planning to drain roles -- update -- restore roles and repeat. Our 4th server is standalone.

 

Details from Dell below;

 

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English

 

Customer Advisory Regarding recommended BIOS and iDRAC9 upgrade.

 

(Dell Technologies Internal Reference ID Dell Technologies ET005122)

 

 

 

This Customer Advisory is to inform you of Dell s recommendation for your 15th Generation PowerEdge servers with Intel Scalable Processors (SPs). Dell recommends updating your system BIOS and iDRAC firmware (FW). This may help with critical enhancements and changes to improve functionality, reliability, and stability of your Dell system. It also includes security enhancements and other features.

 

This advisory applies only to standard PowerEdge 15th generation platforms:

 

PowerEdge C6520; PowerEdge T550; PowerEdge R450; PowerEdge R550; PowerEdge R650; PowerEdge R650xs; PowerEdge R750; PowerEdge R750xa; PowerEdge R750xs; PowerEdge XR11; PowerEdge XR12.

 

Only these specific 15G Scalable Processor serves can run the recommended versions of BIOS and iDRAC. For this reason, this advisory does not apply to:

 

15G servers with AMD processors

15G servers with non-Scalable Intel processors.

 

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[FN-GM]

Do you have a link please?

[Jaan]

This was an email sent to us directly:

 

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Customer Advisory Regarding recommended BIOS and iDRAC9 upgrade.

 

(Dell Technologies Internal Reference ID Dell Technologies ET005122)

 

 

 

This Customer Advisory is to inform you of Dell s recommendation for your 15th Generation PowerEdge servers with Intel Scalable Processors (SPs). Dell recommends updating your system BIOS and iDRAC firmware (FW). This may help with critical enhancements and changes to improve functionality, reliability, and stability of your Dell system. It also includes security enhancements and other features.

 

This advisory applies only to standard PowerEdge 15th generation platforms:

 

PowerEdge C6520; PowerEdge T550; PowerEdge R450; PowerEdge R550; PowerEdge R650; PowerEdge R650xs; PowerEdge R750; PowerEdge R750xa; PowerEdge R750xs; PowerEdge XR11; PowerEdge XR12.

 

Only these specific 15G Scalable Processor serves can run the recommended versions of BIOS and iDRAC. For this reason, this advisory does not apply to:

 

15G servers with AMD processors

15G servers with non-Scalable Intel processors.

 

 

Implementation Procedure

 

 

 

Dell Technologies recommends upgrading all 15th Generation PowerEdge servers with Intel SPs to at least BIOS v1.13.2 and iDRAC9 v7.10.30.00 or later.

 

 

 

Benefits include, but not limited to, memory management optimization, numerous system performance enhancements, and expanded system management functionality.

 

See knowledge base article for more information here

 

 

 

Please locate the recommended BIOS and iDRAC versions using the method below:

 

 

 

Download the recommended BIOS.

 

 

 

Go to Drivers & Downloads

Identify your Dell product.

Enter the service tag of the Dell product and click Search.

Or click Browse all products and manually select your Dell product from the menu.

Select your host Operating System and BIOS from the Category drop downs.

Click Download to download the latest BIOS Dell Update Package directly.

Or expand the BIOS release to choose from older versions and to view full driver details. The full driver details also provide all available download formats and release notes.

 

 

 

 

Download the recommended iDRAC FW.

 

 

 

Go to Drivers & Downloads

Identify your Dell product.

Enter the service tag of the Dell product and click Search.

Or click Browse all products and manually select your Dell product from the menu.

Select your host operating system from Operating system and iDRAC with Lifecycle controller from Category drop downs.

Click Download to download the latest iDRAC Dell Update Package directly.

Or expand the iDRAC release to choose from older versions and to view full driver details. The full driver details also provide all available download formats and release notes.

 

 

Deploy the updated BIOS and iDRAC Firmware.

 

 

 

Recommendation and Further Assistance

 

Dell recommends that you regularly install the latest software and system updates as part of standard computing practices to maintain system performance and security.

 

 

 

If you need assistance or have any other questions, please contact Dell Technologies Tech Support. Dell Technologies provides several online and telephone-based support and services options. Availability varies by country and product, and some services may not be available in your area. To contact Dell Technologies for sales, technical support, or customer service issues please visit:

 

 

 

https://www.dell.com/support

Select the contact method that best suits your needs.

Please reference LKB#000222827 if regarding this notice

 

Dell Technologies appreciates your business. We are constantly working to help customers better protect their most important asset: their business data.

[CrootUK]

Doh, just rolled out 14 of these gen servers not enough time to do it now🥺

[FN-GM]

Doh, just rolled out 14 of these gen servers not enough time to do it now🥺

 

This would be part of your BAU patching schedule anyway wouldn’t it?

[Jaan]

Turns out only my T550 was affected in the end. BIOS and iDrac updated fine.

 

I installed these by manually downloading the updates. Whats the dell app called that checks for updates. Not the virtual appliance one. The one that works like consumer boards like MSI where it just checks for the latest BIOs and FW?

 

Can't remember what its called. Thought it was in Dell server Manager but couldn't find an updates option.

 

cheers all

[ToyHeartsFan]

This would be part of your BAU patching schedule anyway wouldn’t it?

 

 

^This^

 

I would update all the servers, network switches, Net2 controllers, WiFi controller / AP's, Computer Bios and Promethean boards during the school holidays not that anyone would ever notice; but I doubt any of that has been done since they made me redundant considering it was more than a year afer leaving when I was contacted by the school asking which phone I had used for Apple School Manager 2FA...

 

So much for leaving them 3 sheets of A3 with all the login details on, not only had they disconnected the IT office phone it had been so long since anyone had logged in all the certs between ASM and Meraki would have expired