[bromcom] Bromcom Exams Broken - A2C

[Steve21]

Good Morning All,

 

From our exams office sounds like Bromcom broken again!

 

Apparently no results coming in via A2C

 

IMPORTANT - A2C not connecting

 

We're aware of an issue causing connection issues with A2C, leading to you not being able to download your Results files.

 

We apologise for any and all issues and inconvenience this is causing you this morning.

 

The Team is working on this as a priority and we'll update you as soon as we possibly can.

 

In the mean time, please attempt to re-connect to the boards via the A2C configuration page to ensure they're all showing as green.

 

Note: due to the connection issue, these may fail, so you may need to attempt this more than once.

 

Once connected, please go through the Manage Results process.

 

If you do not receive files from the board, it means the connection failed at that point - you may need to try this more than once.

 

Alternatively, you can setup the A2C application from your end on your network, and download your results files to there. See the link below for more detail.

 

https://www.jcq.org.uk/about-a2c/

 

Once you have the files, you can manually import the files into MIS via:

 

Modules > Exams > Manage Results > Actions > Import Results > Upload.

 

Once we have any further information we'll update you in this case.

 

We thank you for your patience while the Team addresses this issue as a priority.

 

Steve

Edited August 14, 2024 by Steve21

[E_G_R2]

Yes we have had this as well. Very poor if you ask me.