Sibelius Network License

[RLR]

Our sibelius has suddenly started saying our license server doesn't have the correct license type. I've noticed when logging into My Avid products it sometimes display my products and sometimes doesn't as if they are doing some account changes.

 

Anyone else have sibelius issues?

[PotNoodleTech]

Seems ok here touch wood 20 licenses showing in the admin console.

[RLR]

What version of Sibelius are you running? We recently updated to the latest version 24.3.1 which might be something to do with it although we should be licensed for upgrades as per our support package.

 

I've updated the license server control panel and avid link. I've disconnected my license and re-connected it but still not working. I've put a support quest in with Avid but this might take a while.

[PotNoodleTech]

Were on an old version here says version 8 in the console.