DalekSec Posted February 2, 2024 Posted February 2, 2024 Hi All, Have an annoying issue. We have a form that's out in the wild that people still fill in and we need some data for it being filled out (i've only just found out about this). After some digging it was made by a user who left 2 years ago. Ok i thought, simple enough. Recover user from back-up , login change form ownership tah-dahhhhh no.... Our previous useless 3rd party IT support changed users when they left to Shared Mailboxes (my guess is due to this saves money on the backups as shared mailboxes are free to back, users are billed). Thus i cannot restore the user, only its emails..... Anyone have any idea what to do? kinda at a dead end! The form exists in the wild so must be some way to get access to it!
TechMonkey Posted February 2, 2024 Posted February 2, 2024 You can convert a shared mailbox to a regular mailbox. That might allow you to log in, assign the Form to a SharePoint or a Team, then close down mailbox and user. Once in a SharePoint or Team I think the form can be edited by any owner of that area.
andy_b Posted February 2, 2024 Posted February 2, 2024 You can convert a shared mailbox to a regular mailbox. That might allow you to log in, assign the Form to a SharePoint or a Team, then close down mailbox and user. Once in a SharePoint or Team I think the form can be edited by any owner of that area. Was just typing this Only thing to add is that you can do it from Exchange admin center - > Mailboxes, search and select user and then convert to regular mailbox from the menu.
DalekSec Posted February 5, 2024 Author Posted February 5, 2024 Thanks for your replies, did think this but didn't know if it would still link up the userID Just went to try it, i can recovered all emails from the user.... but i cant restore it as an object, only to restore email folders to someone elses email box.... I just confused why this form still works if the user its attached to has gone. I found in the emails him sending it out etc so is from him...
aersik Posted February 5, 2024 Posted February 5, 2024 Not sure this will work in your situation, but you can try disabling the account, then put their email address in the URL below and go to it with a global admin account. This should let you view and transfer all the forms on the account. https://forms.office.com/Pages/delegatepage.aspx?originalowner=[email address] https://learn.microsoft.com/en-us/microsoft-forms/admin-information#form-ownership-transfer It does sound like the form may already have been transferred to another account though.
robintech Posted February 5, 2024 Posted February 5, 2024 There is a way to confirm ownership as shown here https://itspartlycloudy.com/2022/01/20/who-created-this-microsoft-form/ in case there is something weird going on with the emails being sent out Dev tools, look for “ResponsePageStartup” or “runtimeFormsWithResponses” , “form:” , “ownerID” Get-AzureADObjectByObjectID -ObjectIds
DalekSec Posted February 5, 2024 Author Posted February 5, 2024 Not sure this will work in your situation, but you can try disabling the account, then put their email address in the URL below and go to it with a global admin account. This should let you view and transfer all the forms on the account. https://forms.office.com/Pages/delegatepage.aspx?originalowner=[email address] https://learn.microsoft.com/en-us/microsoft-forms/admin-information#form-ownership-transfer It does sound like the form may already have been transferred to another account though. Tried no luck :/ There is a way to confirm ownership as shown here https://itspartlycloudy.com/2022/01/20/who-created-this-microsoft-form/ in case there is something weird going on with the emails being sent out Dev tools, look for “ResponsePageStartup” or “runtimeFormsWithResponses” , “form:” , “ownerID” Get-AzureADObjectByObjectID -ObjectIds Did this already, got the ID and searched for it to no result. This user was deleted 20+ Months ago
robintech Posted February 6, 2024 Posted February 6, 2024 If you have Hybrid AD maybe adrestore.exe the deleted account
DalekSec Posted February 6, 2024 Author Posted February 6, 2024 We do not, fully cloud based :/ May have to open a ticket with microsoft
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