HP MFP 856

[TechMonkey]

Anyone had any experience with HP Pagewide MFP 586 devices? We have a couple left over from migrating to copiers to use for exams or temp installs (inspections and the like). We pulled them out of storage to setup for mock exams, checked them over and all OK, today teacher goes to check them and they are printing blank pages. Another device that is used constantly has also done the same. We've run print head cleans, alignments, changed cartridges and all the same result. Paper just shoots through, which does seem a bit quick, but nothing on the page.

 

Actions also taken:

- Factory reset

- Firmware wipe

- tried from scanner

- tried print test

 

Any ideas? Just seems really odd that they were fine before Christmas.

[3s-gtech]

Able to try a different driver? That, and printing garbled text, tend to be symptoms of the printer going “the hell did you just ask me to print?”

[TechMonkey]

Going to give it a go but it is happening even with a local scan.

[3s-gtech]

It does it when doing copy - I see.

 

In that case, make sure that the toner is fully seated, any sealing strip is removed from the toner (done that too many times!), the fuser is fully seated etc.