Netsweeper Cloud Migration

[craigcamacho]

Hi All,

 

Has anybody else had their Netsweeper migrated from a hosted solution to a cloud solution and if so what was your experience like? We had ours done just over a week ago by LCC\EDS and it's been horrific. Our internet speeds are pitiful and we have developed this strange problem where a lot of our devices will state they have "No Internet Access" when you hover over the network connection in the taskbar but using a browser and the internet works. The problem is that because Windows "thinks" it doesn't have internet access this then breaks Office. We use shared device licensing with SSO so when a user launches Word for example it isn't logging them because it can't get out to Microsoft to check the licensing.

[ITGuyNW]

Fortunately, we don't have to rely on Netsweeper properly, its just something that we have on our connection with LCC/EDS and yeah its woeful.

 

Currently waiting for a response as I don't think allow/deny is working properly.

[ITGuyNW]

I have just had a phone call off them.

 

What website do you use to access netsweeper?

[craigcamacho]

Do you mean the Netsweeper admin portal? if so we use https://lancashirecceducationdigitalservices.netsweeper.com/webadmin/start/

[ITGuyNW]

Ah that's fine. We were still using the old address!! Hadn't been told there was a new one. Works fine for us now.