AirServer

StephenPink · October 31, 2023

Hi all,

Anyone using the UWP version of AirServer? Due to AirServer no longer supporting their Windows 10/Desktop Edition version, and in increasing number of YouTube/video playback/performance issues, we have been looking at moving to the UWP version.

They provide the guide here: https://support.airserver.com/support/solutions/articles/43000596797-mass-deploying-airserver-windows-10-desktop-edition to avoid the Microsoft Store requirement, however I cannot seem to get this to work, I just get the below error:

[color=#000000][font=Calibri]Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF3, Package failed updates, dependency or conflict[/font][/color][color=#242424][font=&quot][color=#000000][font=Calibri]validation.[/font][/color][/font][/color]
[color=#242424][font=&quot][color=#000000][font=Calibri]Windows cannot install package F3F176BD.AirServer_2022.7.29.0_x64__r1wcd7sb8tzge because this package depends on a[/font][/color][/font][/color]
[color=#242424][font=&quot][color=#000000][font=Calibri]framework that could not be found. Provide the framework "Microsoft.VCLibs.140.00" published by "CN=Microsoft[/font][/color][/font][/color]
[color=#242424][font=&quot][color=#000000][font=Calibri]Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US", with neutral or x64 processor architecture and[/font][/color][/font][/color]
[color=#242424][font=&quot][color=#000000][font=Calibri]minimum version 14.0.30035.0, along with this package to install. The frameworks with name "Microsoft.VCLibs.140.00"[/font][/color][/font][/color]
[color=#242424][font=&quot][color=#000000][font=Calibri]currently installed are: {Microsoft.VCLibs.140.00_14.[/font][/color][/font][/color]
[color=#242424][font=&quot][color=#000000][font=Calibri]Windows cannot install package F3F176BD.AirServer_2022.7.29.0_x64__r1wcd7sb8tzge because this package depends on a[/font][/color][/font][/color]
[color=#242424][font=&quot][color=#000000][font=Calibri]framework that could not be found. Provide the framework "Microsoft.VCLibs.140.00" published by "CN=Microsoft[/font][/color][/font][/color]
[color=#242424][font=&quot][color=#000000][font=Calibri]Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US", with neutral or x64 processor architecture and[/font][/color][/font][/color]
[color=#242424][font=&quot][color=#000000][font=Calibri]minimum version 14.0.30035.0, along with this package to install. The frameworks with name "Microsoft.VCLibs.140.00"[/font][/color][/font][/color]
[color=#242424][font=&quot][color=#000000][font=Calibri]currently installed are: {Microsoft.VCLibs.140.00_14.0.27323.0_x64__8wekyb3d8bbwe}[/font][/color][/font][/color]
[color=#242424][font=&quot][color=#000000][font=Calibri]NOTE: For additional information, look for [ActivityId] df2f8eeb-da76-0000-41a9-2fdf76dad901 in the Event Log or use[/font][/color][/font][/color]
[color=#242424][font=&quot][color=#000000][font=Calibri]the command line Get-AppPackageLog -ActivityID df2f8eeb-da76-0000-41a9-2fdf76dad901[/font][/color][/font][/color]
[color=#242424][font=&quot][color=#000000][font=Calibri]At line:1 char:1[/font][/color][/font][/color]
[color=#242424][font=&quot][color=#000000][font=Calibri]+ Add-AppxPackage -AppInstallerfile https://download.airserver.com/uwp/ ...[/font][/color][/font][/color]
[color=#242424][font=&quot][color=#000000][font=Calibri]+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~[/font][/color][/font][/color]
[color=#242424][font=&quot][color=#000000][font=Calibri]    + CategoryInfo          : WriteError: (https://downloa...er.appinstaller:String) [Add-AppxPackage], IOException[/font][/color][/font][/color]
[color=#000000][font=Calibri]    + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand
[/font][/color]

I have had a ticket open with support since August, but they are not responding. Anyone else managed to deploy it successfully - or seen that sort of error before and figured it out?

Thanks,

Stephen

bknaggs · October 31, 2023

You need the VCLibs package installed as well. You should be able to download them from here - https://learn.microsoft.com/en-us/troubleshoot/developer/visualstudio/cpp/libraries/c-runtime-packages-desktop-bridge. I've not installed this version of AirServer but here is my command to install the Remote Desktop store app so you should be able to copy it and apply it to your environment.

Add-AppxProvisionedPackage -Online -packagepath 'Z:\Applications\AppX\Remote Desktop\Microsoft.RemoteDesktop_10.1.1042.0_neutral_~_8wekyb3d8bbwe.AppxBundle' -DependencyPackagePath 'Z:\Applications\AppX\Remote Desktop\Microsoft.NET.Native.Framework.1.7_1.7.25531.0_x86__8wekyb3d8bbwe.Appx', 'Z:\Applications\AppX\Remote Desktop\Microsoft.NET.Native.Runtime.1.7_1.7.25531.0_x86__8wekyb3d8bbwe.Appx', 'Z:\Applications\AppX\Remote Desktop\Microsoft.Services.Store.Engagement_10.0.17112.0_x86__8wekyb3d8bbwe.Appx', 'Z:\Applications\AppX\Remote Desktop\Microsoft.VCLibs.120.00.Universal_12.0.30501.0_x86__8wekyb3d8bbwe.Appx', 'Z:\Applications\AppX\Remote Desktop\Microsoft.VCLibs.140.00_14.0.25426.0_x86__8wekyb3d8bbwe.Appx' -licensepath 'Z:\Applications\AppX\Remote Desktop\Microsoft.RemoteDesktop_8wekyb3d8bbwe_ac90e080-5720-aec3-8953-8127f0a3fd11.xml'

StephenPink · October 31, 2023

Thanks for that - have tried adding the VCLibs manually beforehand but doesn't appear to make a difference;

PS Microsoft.PowerShell.Core\FileSystem: Add-AppxPackage -Path .\Microsoft.VCLibs.x64.14.00.Desktop.appx

PS Microsoft.PowerShell.Core\FileSystem: Add-AppxPackage -Path .\Microsoft.VCLibs.x86.14.00.Desktop.appx

PS Microsoft.PowerShell.Core\FileSystem: Add-AppxPackage -AppInstallerFile https://download.airserver.com/uwp/desktop/x64/AirServer.appinstaller

Add-AppxPackage : Deployment failed with HRESULT: 0x80073D19, An error occurred because a user was logged off.
Windows cannot install package F3F176BD.AirServer_2022.7.29.0_x64__r1wcd7sb8tzge because this package depends on a
framework that could not be found. Provide the framework "Microsoft.VCLibs.140.00" published by "CN=Microsoft
Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US", with neutral or x64 processor architecture and
minimum version 14.0.30035.0, along with this package to install. The frameworks with name "Microsoft.VCLibs.140.00"
currently installed are: {Microsoft.VCLibs.140.00_14.
Windows cannot install package F3F176BD.AirServer_2022.7.29.0_x64__r1wcd7sb8tzge because this package depends on a
framework that could not be found. Provide the framework "Microsoft.VCLibs.140.00" published by "CN=Microsoft
Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US", with neutral or x64 processor architecture and
minimum version 14.0.30035.0, along with this package to install. The frameworks with name "Microsoft.VCLibs.140.00"
currently installed are: {Microsoft.VCLibs.140.00_14.0.27323.0_x64__8wekyb3d8bbwe}
NOTE: For additional information, look for [ActivityId] 99a8a562-0b3d-0000-ddfa-a8993d0bda01 in the Event Log or use
the command line Get-AppPackageLog -ActivityID 99a8a562-0b3d-0000-ddfa-a8993d0bda01
At line:1 char:1
+ Add-AppxPackage -AppInstallerFile https://download.airserver.com/uwp/ ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
   + CategoryInfo          : NotSpecified: (https://downloa...er.appinstaller:String) [Add-AppxPackage], Exception
   + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

Really annoying I can't get any response from their support!

Edited October 31, 2023 by StephenPink

bknaggs · October 31, 2023

By the looks of it you need a newer version of VClibs - 14.0.30035.0

bknaggs · November 10, 2023

How did you get on? We've come across some issues with the MSI version this week so might be looking at deploying the store version instead.

StephenPink · November 10, 2023

Still no joy - can't seem to find a newer VCLibs version, and still no response from support. Very frustrating.

bknaggs · November 13, 2023

Go to this site - https://store.rg-adguard.net/

Search for this URL - https://www.microsoft.com/store/apps/9nblggh52639

You should then see a list of the AirServer package and all dependencies including newer version of VCLibs available to download direct from Microsoft URLs.

StephenPink · November 15, 2023

Go to this site - https://store.rg-adguard.net/

Search for this URL - https://www.microsoft.com/store/apps/9nblggh52639

You should then see a list of the AirServer package and all dependencies including newer version of VCLibs available to download direct from Microsoft URLs.

You absolute legend - the link in there did the trick, I was able to install via command-line. Thank you!

How did you find that site??

Cheers,

Stephen

bknaggs · November 15, 2023

A post on here I think but years ago so I can't remember for certain.

Glad to hear you've got it working.

lmgtfy · December 19, 2023

Hi Stephen,

Any chance you can share on here or via PM the full command line script as I can't seem to be able to download the dependencies needed for AirServer to install.

Thanks

bknaggs · December 20, 2023

The instructions on this page worked for me - https://support.airserver.com/support/solutions/articles/43000596797-mass-deploying-airserver-windows-10-desktop-edition

I'm sticking with the MSI version though as there are too many things that need customising separately with the store version.

AirServer

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