[sims] Parent Mail SIMS auto-link software move.

[Koldov]

A very similar post to my Paxton Net2 post, but if you have read it please excuse the copy/paste...

 

A very, very long time ago Parent Pay SIMS auto-link software was installed on to an Admin PC in the office. It hasn't caused any issues for years but recently we have had complaints that it isn't doing the sync.

 

This means that until the Admin computer is turned on (or possibly logged-in to) in the morning the SIMS auto-link software can't communicate with Parent Pay, quite soon we will be getting everyone to use Parent Mail/Parent Pay more extensively and trying to reduce the amount of paper letters sent home.

 

I can't remember the reason SIMS auto-link software wasn't installed on the server, probably a combination of not wanting extra software on the server and the fact that it was being run by the Admin dept. in Reception and any changes to the link software would mean they would have to log on to the server to change.

 

If I've got that wrong, please enlighten me...

 

 

Anyway, move the auto-link software from PC to Server as is... any chance? Or is it a complete uninstall/reinstall, generate new links, firewall, etc.

Edited September 19, 2023 by Koldov

[howartp]

Is this MIS:Sync?

 

If so it's a two-second install on the server, log in with SIMS and ParentPay credentials, then optionally setup scheduled tasks.

[Koldov]

Not sure if it's called anything else, but these are the software/installers I've found on the admin PC...

 

[howartp]

Ah, those are Parent Mail which is different - not sure if you've intentionally or unintentionally mentioned both Parent Mail and ParentPay in the same conversation?

 

MIS:Sync is ParentPay and is the one i'm familiar with; can't help with Parent Mail.

 

Peter

[Koldov]

Thanks anyway!

 

Not entirely sure myself... as I say all that side of things is managed by admin/finance/reception staff and that's what they told me it was for!

 

I will have to investigate further I guess...

[Koldov]

Ah, those are Parent Mail which is different - not sure if you've intentionally or unintentionally mentioned both Parent Mail and ParentPay in the same conversation?

 

MIS:Sync is ParentPay and is the one i'm familiar with; can't help with Parent Mail.

 

Peter

 

Have confirmed 'Parent Mail' and edited title.