Papercut and OAuth2

[kidpressingbuttons]

Hi- we have had to move to OAuth2 for our email scanning but it appears the devices are still trying to use the http settings rather than https. When viewing the admin console on Https: all is showing as connecting but on http the scanning account is showing as errored..

 

Any ideas?

[PaperCutterBrenda]

Hi there Kidpressingbuttons, PaperCutter Brenda here. I chatted with our more techie minds about your conundrum. If they had to guess, it sounds like you've changed the email settings in PaperCut MF, but the users are scanning use the native scanning on the device? This would use the settings that are configured on the MFD itself. If you want to use the OAuth settings in PaperCut MF then you need to make sure you're scanning through Integrated Scanning.However, we could probably do with digging into it a little more to make sure we fully understand what you are/aren't using and what you have setup. So if you'd like, please feel free to reach out to [email protected] and we'll be happy to help out!