jholliday95 Posted July 5, 2023 Posted July 5, 2023 We have had an issue with the Doddle learn database being down for the last two weeks further digging shows that they have deactivated their Twitter account? Does anyone know what may have happened or if the company still exists?
FN-GM Posted July 5, 2023 Posted July 5, 2023 I thought they announced they were closing up shop a few years back. Maybe it was delayed or something. http://www.edugeek.net/forums/educational-software/216064-doddle-closing-doddle-platform.html
networkmangler Posted July 5, 2023 Posted July 5, 2023 I thought they announced they were closing up shop a few years back. I think Doddle got bought out by another company before this happened The new company promised to update all resources so they no longer use Flash but that hasn't happened. We have also had ongoing issues syncing our data with Doddle since the new company took over We contacted them about the database error and they said "The issue was due to a database / AWS update/sync that didn’t go according to plan. Our IT colleagues, together with AWS specialists are working frantically to fix it. As of tonight, they have notified us that it is likely to take them till Friday / weekend before things get back to normal. So, the realistic date they are working with for things to get back to normal is Monday." The Monday would have been 26th June
Brimstone Posted July 5, 2023 Posted July 5, 2023 An absolutely aweful flash site than should have gone years ago....
Harding71 Posted July 6, 2023 Posted July 6, 2023 Apparently they have had a total system crash and the last I heard was 'They're working on it but it won't be fast' Cyber attack? I like there stuff but reliability and responding to emails or enquiries is dire.
bunnyg1983 Posted July 18, 2023 Posted July 18, 2023 Hi everyone, I'm so sorry that you've been so let down by Doddle Learn and Boardworks. It really isn't the company it used to be since it was taken over. Myself and some others are trying to do something about it and could do with the help of customers. Please email me at [email protected] Thanks so much.
PotNoodleTech Posted July 19, 2023 Posted July 19, 2023 We only signed up for this a couple of months ago. I think I'll disable access to our data in Wonde until we know more about what the heck is going on.
bunnyg1983 Posted August 4, 2023 Posted August 4, 2023 A winding up petition has been issued against the people who own Doddle Learn: https://www.thegazette.co.uk/notice/4409170 If you have been affected by the actions of these people please email me: [email protected] 1
PotNoodleTech Posted September 27, 2023 Posted September 27, 2023 Anyone got any more news on Doddle website still seems to be down etc? I guess it's dead software now?
bunnyg1983 Posted September 27, 2023 Posted September 27, 2023 Hi PotNoodleTech, please keep an eye on this link: https://www.thegazette.co.uk/notice/4409170 Hopefully it will be updated soon, but, a compulsory winding up order was issued to the owners of Doddle (BW Resources, previously known as Boardworks Ltd) on 20th September. If you are one of the teachers who has emailed me and not yet received a response I apologise, I am waiting for the Gazette to update the information before I send anymore emails. I'm so sorry you've been affected by all of this. 2
PotNoodleTech Posted September 27, 2023 Posted September 27, 2023 Hi PotNoodleTech, please keep an eye on this link: https://www.thegazette.co.uk/notice/4409170 Hopefully it will be updated soon, but, a compulsory winding up order was issued to the owners of Doddle (BW Resources, previously known as Boardworks Ltd) on 20th September. If you are one of the teachers who has emailed me and not yet received a response I apologise, I am waiting for the Gazette to update the information before I send anymore emails. I'm so sorry you've been affected by all of this. Ok. We have revoked data access in Wonde and will be using Seneca now instead. Thanks for the response.
Harding71 Posted September 29, 2023 Posted September 29, 2023 Update now on the link https://www.thegazette.co.uk/notice/4449458/ Gutted as I loved the product and used it regularly ☹️ 1
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