MatthewL Posted March 9, 2023 Posted March 9, 2023 Got a Mac here that wasnt in our ABM at first when it was setup, device was reset and then pulled a profile down and we can see it in our MDM but we have an issue, the device isnt supervised. Any idea how we can get this thing supervised, do we need to do another factory reset or not?
Brimstone Posted March 9, 2023 Posted March 9, 2023 Needs a factory reset and AC2 for iPhone or macOS to get it into ABM... https://support.apple.com/en-gb/guide/apple-configurator-mac/cadf1802aed/mac
MatthewL Posted March 9, 2023 Author Posted March 9, 2023 So I have to use Apple Configurator? Can I just reset and will it pull though?
2ilent8cho Posted March 9, 2023 Posted March 9, 2023 So I have to use Apple Configurator? Can I just reset and will it pull though? If you have an iPhone, just download the Configurator app load it when the Mac is on the choose language screen in the out of box experiment and hold the iPhone near the Mac, scan the strange QR floaty cloud thing and sign in with your DEP details and done it it is then in Apple School Manager and you can assign it to an MDM.
MatthewL Posted March 9, 2023 Author Posted March 9, 2023 Ah it does look like its supervised when you go into the profiles it shows it. What was putting me off was in system settings the option to sign in to apple ID is still there, on iPads it normally says managed by your orginisation. Is there a way to turn this off on MacOS to stop users assigning the device to their ID?
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