IT Technician - Kensington Aldridge Academy - up to £32,000

[HRteam]

We have an exciting opportunity for an IT Technician to join KAA and work alongside our experienced IT department in the management of a busy helpdesk system which covers a variety of maintenance, repair, classroom support and technical issues for the entire staff body.

They will be responsible for the first and second response for issues logged by the internal customer on the helpdesk. This varied workload will create a lot of experience for the new person who will in turn benefit from working closely with stakeholders across all departments. As well as reactive tasks generated by helpdesk tickets, the IT Technician will also be expected to recognise potential problems and take preventable action on the network wherever possible, liaising regularly with senior colleagues in the department; maintain all software applications used in school for both curriculum and administrative purposes; maintain all of the school’s online resources and provide audio and visual technician support for theatre events, productions and school assemblies.

This role will be perfect for a graduate beginning a career in IT or for someone who has experience working in the education sector but is looking for a contrasting environment. Relevant experience and knowledge of various technologies is advantageous but not essential and the main requirement is that the person is highly motivated, keen to learn new skills and eager to absorb the knowledge and experience of colleagues within the department.

We expect the role to progress to include 3rd Level support with appropriate training and certification available to an ambitious candidate.

 

For further details and to download the full job description please visit our school website: https://kaa.org.uk/recruitment/