Google Voice- Call latency

[Oswestry1407IT]

I have recently inherited Google Voice. The school is having a large number of issues with call quality, especialy latency.

 

The school uses a mixture of Handsets, Mobile phone ios/android apps and the PC application.

 

The school has more than sufficant bandwidth and the network switches and WAPs are Cisco Meraki and Voice is hosted on its own VLAN.

 

Full QOS policies are in place, but at random moments calls become very laggy.

 

Has anyone experienced similar issues with Google Voice?

[rogerdnixon]

I've not had any issues like that. We have Voice at a lot of our sites. The only time I've had issues are when I've had next to no mobile signal and then there is a bit of latency. I did have issues installing some handsets at two sites that had Exa and RM provided filtering. But they switched to VM leased lines + Securly filtering and have been fine since. Google did change the out bound ports required a few months ago - sent an email out last year about it. so you might want to check that.