IT Network Manager - Wellington, Somerset - £40-41k

[dpskinner]

Due to an internal promotion within our Managed IT Division, we currently have a vacancy for an experienced IT Network Manager to join one of our Managed Service clients; a leading independent school based in Somerset.

 

Your responsibilities as a Network Manager will be:

 

• The day-to-day provision of support and management of the school’s ICT resources ensuring that there is adequate provision to meet the needs of the staff and students
  
• Be responsible for the management and support of the client’s core infrastructure, services and data within defined SLA’s to ensure a continuity of service to all users including fault diagnosis, and resolution
  
• Prioritise workloads to maintain service levels and service KPI’s within a structured service framework
  
• Manage an onsite IT Technician including coaching, mentoring, development, and all necessary HR processes and procedures (1-to-1’s, annual appraisals etc)
  
• Drive the strategic planning of the IT provision in the school
  
• Work with the school management in the preparation and management of IT budgets
  
• Demonstrate exceptional customer service skills at all times.
  

About you

 

• You will demonstrate proven experience of leading and developing IT support services demonstrating exceptional communication and stakeholder management skills
  
• This role requires line management of an on-site IT team; therefore, management\supervisory experience would be beneficial.
  
• Experience of ITIL based service management and/or development of IT services within the educational sector would be advantageous
  
• Attention to detail with a methodical and professional approach to service delivery including appropriate due diligence, planning, documentation and engagement with service management, offsite support staff and third parties.
  
• Experience of working within an education environment would be beneifical
  
• Certified with Office 365, Azure or Microsoft MCSA/MCSE would be desirable
  

Involvement within customer facing hands-on support, maintenance and installation, ideally with exposure to the technologies listed below would be beneficial:

 

• Knowledge of virtualisation solutions, preferably VMware
  
• SAN Technologies (preferably HP Nimble)
  
• Excellent knowledge and understanding of Windows 10/11 and Windows Server 2016,2019 and 2022
  
• Exchange, Office 365, Azure, Intune and Autopilot knowledge
  
• Server hardware (preferably HP)
  
• Active Directory, Group Policy and Domain Services
  
• Strong understanding of networking technologies including TCP/IP, VLAN, switching, routing and firewall configuration, VPNs and WAN environments
  
• Corporate networking systems (wired and wireless)
  
• Virtual server backup technologies such as Veeam
  
• Educational MIS systems (SIMS, Schoolbase, iSams etc.)
  
• Audio & Visual equipment, interactive screens, whiteboards and projectors
  

About us

 

We are proud to be a successful, purpose-driven organisation that is on an exciting journey to achieve an annual turnover of £100m by 2025.

We are a Business Services Group made up eight divisions; Office Supplies, Managed IT, Managed Print Services, Smart Technologies, Technology, Interiors, Commercial Foundation and PPE, Facilities and Workwear.

We invest in our people so they are experts in their field, excel within their environment and continue on a journey of growth and development, personalised to them.

We are #commercialbynature.

 

Benefits

 

We commit to ensuring all of our employees feel truly valued and appreciated for the work that they do, every day. As a member of the Commercial tribe, you will receive the following:

 

• A basic salary of up to £41,000 per annum
  
• A generous holiday allowance of 25 days plus bank holidays, which increases with length of service
  
• Life Insurance that offers a payment equivalent to four times your annual salary
  
• Access to confidential support through our Employee Assistance programme and wellbeing support including a 24-hour GP service and physiotherapy
  
• Other benefits such as charity volunteering opportunities, pension, cycle to work scheme, flexible working structure and more
  

Diversity & Inclusion

 

Together, we are committed to attracting, including, inspiring and developing our teams no matter their background, belief or way of life.

We embrace everyone’s unique perspectives and create a genuine belonging for all.

Our employees are who we are and create the brand we are today; we make better decisions and create a consumer-focused environment.

We welcome all applicants regardless of your race, ethnicity, gender, religion, disability, age or sexual orientation.

Please visit our website for further information about us and to view our job applicant privacy notice.

 

To apply please visit: https://www.reed.co.uk or https://careers.commercial.co.uk

Edited January 16, 2023 by dpskinner
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