ICT Support Engineer - Royal Academy of Music London - upto £34,524 - Closes 09/01/23

[sebgroves]

ICT Support Engineer

 

Job descriptionWe are looking to appoint an experienced ICT Support Engineer to join the team. You will be responsible for owning and seeing incidents through to resolution, finding new solutions to problems by deploying appropriate technology and will act as a trusted expert within the ICT Team. The Academy’s ICT Department touches all aspects of the Academy’s work, including our teaching, performance and administrative activities and it is responsible for providing a professional and responsive service to 1,000 IT users across the Academy’s student and staff population.

 

You will have substantial experience of 1^st and 2^nd line IT support in a busy and varied environment. You will have excellent communication and customer service skills, with the ability to work effectively as part of a small team. The ability to prioritise, use your own initiative and work to deadlines are also essential requirements for this role.

 

Completed applications must be received by 10am on Monday 9 January 2023. Interviews are expected to be held via Teams the on Friday 13 January.

Hybrid working is an option, with 3 days onsite.

 

The Academy is committed to promoting the welfare and safeguarding of all students.

 

 

 

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