Smoothwall- blocking Snapchat?

[Andycat]

We're using Smoothwall, and have all the Social Media categories blocked (9/9), but students are still managing to get to Snapchat. No VPN etc, just through the wifi.

 

Any ideas anyone?

[Mako]

Have you done a policy test on the Smoothwall? Plumb the site in and select your student group, if anything comes up then it should show you what policy it's hitting.

 

I'd log in as a student and access the site yourself, then monitor the SW's Real-Time Web Filter to see what's getting through.