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Posted

Hey,

 

Am having trouble deploying Smoothwall Monitor using SCCM. We had our install last week and everything was deployed fine to all devices (apart from an immediate, unnotified restart). However, when deploying the same msi, on an OSD, it times out after several hours and fails the task sequence.

 

I've taken a screenshot of the errors in the logs but not sure what it is. It says on the DCM log about waiting for reboot etc but with /norestart or REBOOT=ReallySuppress it doesn't make a difference.

 

CMD line I'm using:

msiexec /i "sw-safeguarding-client-2.8.0.msi" OrgID= SerialID= /q /L*V "C:\smoothwallmonitor.log"

 

Hoping someone has come across this issue and can shed some light on it.

 

Thanks

Smoothwall Monitor smstslog.png

Smoothwall Monitor dcmagent.png

Posted

Worked it out! The main issue was the /q flag. It needed to be /qn so that it wasn't expecting the user to see an interface. Once that happened, it actually started failing rather than timing out. Once I disabled the MSI Restart Manager it was fine. The most important parts are highlighted in bold. Hope this helps someone!

 

msiexec /i "sw-safeguarding-client-2.8.0.msi" /norestart MSIRESTARTMANAGERCONTROL="Disable" OrgID= SerialID= /qn /L*V "C:\smoothwallmonitor.log"

Posted

That's interesting. We just use the /q command and it doesn't force a restart.

 

msiexec /i "sw-safeguarding-client-2.6.1.msi" ORGID= SERIALID= ENABLEAZUREAD=#1 /q /norestart REBOOT=ReallySuppress

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