Paxton Net2 - some users able to access door their access doesn't allow

[Jaan]

We've just reissued ID cards this year.

 

We have a number of card holders where their permissions are set to denie. HOwever they are able to access some doors.

 

The logs say access granted, but there card/door access is set to denied. I'm confused. I have removed the card and re added it with the same outcome. Adding a new card resolves the issue....... surly it can't be a card issue. i'd have to recall all the student and stude cards!

 

Surly it's a paxton issue?

 

Any ideas?

[andy_b]

Sometimes I have known the local database on the door be inaccurate.

 

Select the door and click the Reinstate button to force a database update and test ?

[mikes]

yeah check the doors are actually connected to the net2 system, make a brand new card and see if that card will open those specific doors. if it doesn't chances are the doors aren't connected and are using an old database