Promethean Titainium - Connecting use wireless for Touch

[Xr3iracer]

Hi everyone,

 

We recently installed some Promethean Titiainium boards for some users who have Surface Pros. They are now complaining that the 3m cables that come with Promethean are not long enough and they cant walk about the room with their Pros. We got some longer cables but I had warned them that over 3 meters Promethean say might not work, and also raises a Health and Safety issue to have cables along the floor. I have been trying to get them to connect to the board wirelessly. I sent them a video

although they are now complaining off a 1sec lag between drawing on the sureface pro and it coming up on the board, or that it just doesnt work. They dont have the ActivInspire software on the Surface Pros. Is this needed on the Surface Pros to eliminate the lag or is that just something they need to learn to live with?

Any help would be great!

 

Thanks all

[Aprice]

Something to live with I think,

 

We have loads of these blinking ActivPanels, even wired in they cause headaches.

 

We have constant issues with them displaying 'No Signal' and requiring messing around with. We've had faceplates removed and new cables put in and still having issues.

 

Think we had about 8 that needed looking at today. Not had a single call out to our customers with HiSense boards that cost a fraction of the price.

 

We have a MS wireless display adapter on standby when the trust staff arrive because their laptops just don't seem to play ball with them over HDMI, Fine with every other screen though

[Xr3iracer]

Hi Aprice,

 

Thank you for your response.

 

I think concure that it is something they have to live with! However apparently one member of staff has managed to get it working but I need to investigate that more as they are only part-time.

 

I have had some strange issues with the boards, they do seem a bit tempremental. In some cases they need those Activ Cables which boost the signal, we have had one room where we installed an Activ Cable USB A-B and not issues since. Something to consider?

 

I am looking at the IIyama boards and have a demo coming on Friday, Might be we go with these in the future. Never had an issue with them in my old school.

 

Thanks